mayor bet Privacy Policy — How we collect and protect data

This page describes what we collect when you use mayor bet and how we keep that data protected.

We set out our scope, purpose and basic practices so you can review the data flows before you create an account or complete verification. Our description applies where local law permits access to our services.

We list the main categories of information we process, how we use that information for account verification, deposits and withdrawals, and how you can contact us about your data.

Details — mayor bet data types and uses

We collect personal details to operate accounts and to support transactions with payment providers such as DANAe-wallet and mobile bankingOur collection is limited to what is necessary for identity verification, payment processing and customer support.

We collect the following categories of information:

• We collect identity details such as name, date of birth and official ID numbers for verification.
• We collect contact details such as email address, phone number and address to communicate about your account and verification status.
• We collect financial details such as bank account or e-wallet identifiers to enable withdrawals via local payment, online payment, e-wallet, mobile banking or local payment partners.
• We collect device and session data such as IP address, browser and device identifiers to detect fraud and secure accounts.
• We collect activity logs related to gameplay and market participation (including football markets like Liga 1 and event entries) for account history and compliance reviews.

We use data for these primary purposes:

1. We verify identity during account opening and when you request withdrawals.
2. We process deposits and withdrawals through local payment rails including online payment and e-wallet providers.
3. We maintain account security and investigate suspected misuse or fraud.
4. We provide customer support and respond to enquiries about verification, funds and play activity.
5. We comply with applicable law and regulatory requests where local law permits.

We retain information only as long as it is necessary for these purposes or as required by law. Our retention periods vary by category and are subject to periodic review.

Policy — mayor bet sharing, rights and controls

We do not sell your personal information to third parties. Our sharing is limited to service providers and compliance partners who perform functions on our behalf.

We share data with the following types of third parties:

• We share payment details with banks and e-wallet processors to complete deposits and withdrawals.
• We share identity information with third-party verification vendors for KYC checks.
• We share limited account and transaction data with fraud prevention and analytics providers to protect accounts.

We may operate servers or use processors that are located outside your jurisdiction. Our servers may sit outside your jurisdiction and data may be transferred to countries where our processors operate. Our transfers follow controls intended to protect your personal information.

mayor bet account verification and withdrawal flow

We require verification before allowing withdrawals. Our verification steps typically include uploading an identity document and confirming a payment instrument. We match the name on the payout instrument with the verified account holder for security.

We process withdrawal requests to the payment option you select. Our processing involves submitting the payout to partners such as BCA, e-wallet, mobile banking, local payment, online payment or supported e-wallets. We notify you by email or SMS when a withdrawal is submitted and when it is completed by the payment partner.

Your rights on mayor bet

We provide channels to request access, correction or deletion of personal data where local law permits those actions. Our support team can guide you through the steps for submitting a request and verifying your identity for that request.

We recommend that you check local rules before accessing our services. Our services are available only where local law permits.

We review this policy periodically and update it to reflect operational changes. Our most recent update date is posted at the top of this policy page.

We at mayor bet continue to support transactional ties to local events and payments. Our platform supports customer flows connected to Liga 1, Piala AFF and other events while preserving privacy and following applicable law.

We welcome enquiries about privacy, data exports and legal requests. Our support team aims to acknowledge initial enquiries within a defined response window and to provide a substantive reply as soon as possible.