mayor bet Casino & Sportsbook Service Notice and Guidance
We at mayor bet publish this notice to explain how our service operates and the limits that govern access. Regional digital payments have high adoption: Indonesia reports widespread use of wallets and bank transfers. We describe prerequisites, steps, and expected outcomes for account access, deposits, verification, and withdrawals.
Before using mayor bet, confirm that local law permits online wagering in your area. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for checking their own legal position before accessing our service.
Details
We operate an online casino and sportsbook product that supports sports markets and live-dealer tables, slot games, and esports. To use our payment features you may choose from local methods such as DANAe-walletmobile bankinglocal paymentonline paymente-walletand bank rails including mobile bankinglocal paymentonline paymente-walletWe explain the sequence you will follow and the verification data we request.
Account setup steps we recommend:
- Confirm legal eligibility for online wagering in your jurisdiction.
- Create an account and submit identity documents for verification when prompted.
- Choose a supported payment method and complete a deposit according to the on-screen instructions.
- Use the account to access sportsbook markets, live-dealer tables, slots, or esports markets where available.
- Initiate withdrawal requests through your account dashboard and follow any further identity checks we require.
What we collect and why: We collect identity information and transaction details to verify accounts, process KYC, and comply with anti-fraud checks. Verification may require a government ID, proof of payment, or proof of address. We use this data to process deposits and withdrawals and to maintain account integrity.
Payments and settlement: mayor bet supports domestic wallets and banks listed above. We provide instructions for each method at the time of deposit. Settlement timing and acceptance depend on the chosen provider and whether your account verification is complete. We do not guarantee processing windows for third-party payment providers.
Events and availability: Our sports coverage and markets are subject to scheduling and local availability. Coverage may include regional competitions such as Liga 1Piala AFFand wider tournaments. Access to specific events may be restricted under local law or by event organiser rules.
Policy
Our policy sets out the rules that govern accounts on mayor bet. We set eligibility criteria and verification requirements that must be met before account features are enabled. We do not represent that our service is lawful in any particular jurisdiction. Users must ensure compliance with applicable local law when accessing mayor bet from locations such as Medan or Semarang
Account eligibility and conduct:
- We require truthful information at registration and during verification.
- We reserve the right to suspend accounts where verification is incomplete or where we suspect prohibited activity.
- We process KYC and transaction monitoring according to our internal compliance procedures.
Data handling and privacy: Our privacy policy explains how we collect, use, and store personal data. We retain identity and transaction records as required for compliance and security. For details, refer to our Privacy PolicyWe use collected data to process payments, including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers, and to support customer enquiries about deposits and withdrawals.
Legal responsibility and disputes:
- We act only where permitted by law. We do not provide legal advice.
- Users are responsible for confirming that their access to mayor bet complies with their local laws and regulations.
- If a legal dispute arises, contact our compliance team through the channels below. We will review and respond according to our legal and regulatory obligations.
Contact for legal inquiries: For legal or compliance enquiries about mayor bet, contact our legal team via the in-site compliance channel or by sending details through your verified account message centre. We aim to acknowledge receipt of formal enquiries within five business days and to provide a substantive response as our procedures allow.
Recap: We do not offer our services in jurisdictions where online wagering is prohibited. We collect verification data to operate accounts and process payments through local methods including mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. Users must verify legal access before using mayor bet, especially around national holidays or fixtures such as Idul Fitri, Idul Adha, Imlek, Nyepi, or during competitions like Piala Indonesia.
To raise a concern, use the account help centre or the compliance contact page. We will handle enquiries according to our published procedures and applicable law.